Question 1

How long does the show last?

Accepted Answer

It lasts 90 minutes (including interval time)

Question 2

I have purchased online vouchers/tickets, do I need to print them?

Accepted Answer

We advise to print your tickets/vouchers, this will speed up your entry to the show. It is the customers responsibility to read the terms and conditions, and print them if mandatory, or download them in advance to be granted access.

Question 3

Do I have to pay for a child under 2? Can I bring my pram / car seat inside?

Accepted Answer

Children under 2 do not require a ticket but they need to stay on the parent's lap. Prams and car seats are not allowed in the seating area, please speak to a member of staff who will store your pram during the performance.

Question 4

Are there any booking fees?

Accepted Answer

Ticket agents will charge a booking fee and admin fee. Tickets bought through the box office are subject to an admin fee

Question 5

Do carers have to buy a ticket?

Accepted Answer

A Carer goes free when assisting a wheelchair user or attending as part of the working day as an employed carer assisting a client and carrying a photo ID carer card. A Carer will still need to obtain a ticket, to make a booking including a carer please call the Box Office.

Question 6

What is demand based pricing?

Accepted Answer

At some venues we will be operating demand based pricing. Ticket prices shown will be “from” and will be subject to increase

Question 7

Is there wheelchair access?

Accepted Answer

There are 8 wheel chair spaces within the seating area, we advise you to pre-book a space if required as we are unable to guarantee on the door

Question 8

Is there parking?

Accepted Answer

Yes

Question 9

Are VIP rink side seats adults only?

Accepted Answer

Yes